Christmas Delivery Information

 

CHRISTMAS DELIVERY & RETURNS INFORMATION

 

All purchases made between 1st November & 31st December 2018  

 may be exchanged, credited or refunded up to 31st January 2019.
 


The recipient of the gift may arrange their own exchange or have the vouchers issued in their own name.

We do require the name and address of the original purchaser in order to accept gift exchanges
or the issue of vouchers to the gift's recipient.

Presents may be returned for exchange or vouchers issued to the same value to be used against
any purchase on our site (valid 12 months).


Refunds are issued only to the original purchaser.


All our other standard terms and conditions apply, and in particular,

Items returned for credit or exchange must be unworn and be returned complete with all tags.

Please ensure you retain a proof of posting and that your goods reach us by 31st January 2018.

 



LAST ORDER DAY FOR CHRISTMAS DELIVERY IN UK - Standard Delivery

Monday 17th D
ecember 2018*


We highly recommend selecting Next Working Day Delivery for orders placed after 17th December.  If you really have left matters to the last minute, telephone us and ask what we can do - we're here to help, but we can't promise miracles!

If you have any concerns or queries regarding Christmas deliveries, please call us on 020 3371 7716.

Orders placed from 20th to 24th December will be dispatched as quickly as possible, but are unlikely to be delivered before Christmas (even choosing Next Working Day Delivery).  If you require delivery between 27th December & 4th January, please telephone us to ascertain availability.

Delivery schedules return to normal on Monday 7th January 2019.

 

*Please note  If you are ordering on the last day, items ordered must be showing "In Stock" or "Low Stock"

If your chosen items are showing "Out of Stock" or "Delivery X-X Days" please telephone usto get up-to-date information on availability for Christmas, as we may still be able to deliver.

 


INTERNATIONAL LAST ORDER DATES:

 

EU & Europe

 

Recommended last order date 13th December 2018 for delivery via Royal Mail International Tracked.

Fedex Express Delivery:  Please order by 17th December 2018.


USA & Canada

Recommended last order date 11th December 2018 for delivery via Royal Mail International Tracked.

Fedex Express Delivery:  Please order by 17th December 2018

 


Australia, New Zealand, Asia & Japan

Recommended last order date 6th December 2018 for delivery via Royal Mail International Tracked and/or Signed For.

Fedex Express Delivery:  Please order by 17th December 2018

 



** Delivery Guarantees are limited to those given by Royal Mail for the Special Delivery by 1pm Service.  These can be suspended due to adverse weather.  Applies to UK including Northern Ireland, Jersey & Guernsey.

The following postcodes are not covered by the Next Day delivery guarantee.

GY1 Herm only (Channel Islands)
GY9 Sark (Channel Islands)
HS2 Lewis
KW16-17 Orkney
PA61 Colonsay
PA62-75 Mull
PA78 Coll
PH30 Corrour
PH41 Mallaig
PH42 Eigg & Kuck
PH43-44 Rhum & Cann
ZE2-3 Shetlands


 

 




TELEPHONE:
020 3371 7716
(MON-FRI 9AM TO 6PM)
Tom Dick and Harry - Men's Accessories & Clothing Made by Craftsmen
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